Legal Information

Our Commitments & Policies

Your privacy and trust are important to us. Please review our legal policies carefully to understand how we operate and protect your information.

Privacy Policy

MIRACLE ME is an internet-based mobile phone application operated under the proprietorship of MIRACLE ME WELLNESS , a sole proprietorship registered under the Government of India. In this document, the words “we,” “us,” and “MIRACLE ME” are used interchangeably, and the words “you” and “users” are used interchangeably, as the context may require. The term “MIRACLE ME WELLNESS” refers to the proprietorship, its proprietor, and its respective authorized employees, officers, agents, representatives, successors and permitted assigns, as applicable. The users' right to privacy is of paramount importance to the MIRACLE ME WELLNESS community. We take data security and privacy with critical importance and are committed to maintaining a no-leak and no-disclosure approach, ensuring that all private and sensitive information receives appropriate protection. Within our application, users and providers/listeners remain in control of the information they choose to share and can decide what they wish to disclose and what they prefer to keep private.

- Any information you share with us by your own choosing is 'redacted', 'obscure', and 'censored' from everyone, including the employees of MIRACLE ME, as well as the external 'listeners' we bring in, for your engagement. - The information or data you share with our 'listeners' or otherwise, is for "your eyes only". We only retain the basic minimum information like name, age, email ID, for the registration process. - We do not send you messages without your permission. - We send promotional messages with an option to opt-out at any time. - We do not share data with any third party, whatsoever. However, MIRACLE ME may, with your implied permission, use the basic information and data provided by you, to provide a more personalized online experience.

MIRACLE ME stores any data entered by the user, in a very secured format deterring any leakage or misuse. No "sensitive personal data" is collected or stored and used as per the required legal guidelines. We emphasize and actively inform all users to avoid sharing any "sensitive personal data" with anyone related to, or connected to, or representing MIRACLE ME. The only purpose of collecting any basic or required information is to provide you with a more secure experience to the real-time users and enable the 'listeners' to address and engage the users, coherently and cogently. In general, you can visit MIRACLE ME's portal without telling us who you are and without revealing any information about yourself. There are times, however, when MIRACLE ME may need information from you. Only in such incidences, as disclosed, MIRACLE ME reserves the right to gather the information and use it according to the terms mentioned.

MIRACLE ME does not rent, sell, or share personal or any other form of information about you to anyone, including non-affiliates, except to provide the services as agreed or intended to be generally provided through the MIRACLE ME application or any other service you've specifically requested, when MIRACLE ME has your permission. MIRACLE ME provides your redacted and censored information to unspecified listeners (as defined in the disclaimer) who timely engage with MIRACLE ME under strict confidentiality agreements and non-disclosure contracts. However, MIRACLE ME as per law, is legally bound to disclose information that any government organization with proper instructions from the court of law, in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.

When you use our services for purchases or other financial transactions, we process additional information about you, including payment account and transaction information. Payment account and transaction information include information needed to complete the transaction (this includes information about the payment method, amounts involved). If you use our payments services, our privacy practices are described below: When any party registers to use services making or giving payments, we receive your bank's name and confirm the bank account for use. If you do not have a BHIM UPI PIN already for your bank account, you can set one using your partial debit card number, expiry date, PIN (if required by your bank), and bank-issued one-time password (OTP) to set up a BHIM UPI PIN. We DO NOT RETAIN any user's sensitive payment data (any debit card number, expiry date, PIN, OTP, or BHIM UPI PIN), as per law. We don't have access to the BHIM UPI PIN because it is encrypted by Common Library (CL) software provided by National Payments Corporation of India. If you would like to manage, change, limit, or delete your payment information, we allow you to do that through your Payments settings or by deleting your account.

For questions about our policies, please contact us:

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team@miracleme.in